Spa Arrival: For your first service with us please try to be at the Spa 15 minutes early for check-in and paperwork. If you are a returning regular we ask that you be 5-minute early for your service. Please note services will always end on time- unless the technician or the Spa is cause for the delay.
Tip Policy: For a job well done normal gratuity is 15% to 20% of the service rendered. However, gratuities are left up to your discretion. Gratuities can be paid in cash, by credit card or Pure Spa gift cards. For your convenience, gratuity envelopes are located at the spa reception desk if paying with cash.
Payment: Payments are accepted in the form of Cash, American Express, Visa, MasterCard, Discover and Pure Spa Gift Cards.
Pure Spa gift cards contain value which may be used to purchase products and services at face value. Gift cards cannot be used to purchase other gift cards.
Cancellation Policy: We require at least 24 hours notice for cancellations to avoid being charged the full price of your scheduled treatment. We require at least 48 hours notice for cancellation of Pure Spa Treatment Packages. A credit card number is required to hold your reservation. If you fail to show for an appointment or service, we reserve the right to charge for the full service.
Cell Phones: We ask that you turn off all cell phones and other devices that create noise before you enter Pure Spa.
Can I specify the gender of my massage therapist: Of course. Just state your preference to the receptionist when booking your appointment.
Returns: In keeping with the Pure Spa vision, purity and quality are essential elements in our skin and body care products. In the event you wish to return a skin or body care product, you will be given spa credit for any unopened products returned with receipt within 15 days of purchase.
Tip Policy: For a job well done normal gratuity is 15% to 20% of the service rendered. However, gratuities are left up to your discretion. Gratuities can be paid in cash, by credit card or Pure Spa gift cards. For your convenience, gratuity envelopes are located at the spa reception desk if paying with cash.
Payment: Payments are accepted in the form of Cash, American Express, Visa, MasterCard, Discover and Pure Spa Gift Cards.
Pure Spa gift cards contain value which may be used to purchase products and services at face value. Gift cards cannot be used to purchase other gift cards.
Cancellation Policy: We require at least 24 hours notice for cancellations to avoid being charged the full price of your scheduled treatment. We require at least 48 hours notice for cancellation of Pure Spa Treatment Packages. A credit card number is required to hold your reservation. If you fail to show for an appointment or service, we reserve the right to charge for the full service.
Cell Phones: We ask that you turn off all cell phones and other devices that create noise before you enter Pure Spa.
Can I specify the gender of my massage therapist: Of course. Just state your preference to the receptionist when booking your appointment.
Returns: In keeping with the Pure Spa vision, purity and quality are essential elements in our skin and body care products. In the event you wish to return a skin or body care product, you will be given spa credit for any unopened products returned with receipt within 15 days of purchase.
Gift Certificates May Be Purchased For Either
A Dollar Amount Or A Specific Service